What we promise
If we fall short on the purchased outreach volume for your plan, we will continue outreach until fulfilled or refund the unfulfilled portion of your purchase. It’s your choice.
What’s not refundable
- Creative outcomes (streams/placements) are not guaranteed.
- Campaigns paused due to missing assets, rights issues, or non-response may be rescheduled but are not refundable.
How to request
Fill out the Contact Form with your order number, email, and campaign link. We will respond in the order in which received.
Timeline
Most campaigns complete in 7–14 days, depending on genre/fit and curator availability.
Last updated: 28-September-2025